Shipping Policy for HimalayanBooking

HimalayanBooking provides travel-related services such as tour packages, hotel bookings, transportation arrangements, permits, and travel documentation. Since we do not ship physical products, this Shipping Policy explains how digital confirmations, tickets, and service documents are delivered to customers.

1. Nature of Services

HimalayanBooking does not ship physical goods.
All bookings, confirmations, invoices, and travel documents are delivered electronically through:

• Email

• SMS

• WhatsApp (if applicable)

• Your HimalayanBooking account

No physical shipping, courier, or postal delivery is involved in our services.

2. Delivery of Booking Confirmations

Once you successfully complete a booking:

• A confirmation email is sent within 5–30 minutes.

• The email will include your booking ID, itinerary details, and payment receipt.

• In rare cases, delivery may be delayed due to server issues or payment verification.

3. Delivery of Travel Documents

Depending on the package or service, you may receive:

• Hotel vouchers

• Transportation tickets

• Tour instructions

• Permits or passes (where applicable)

These documents are typically delivered within:

• 24 to 48 hours after booking confirmation for standard services

• Up to 72 hours for special permits or custom packages

If additional verification is required, our team will notify you.

4. Failed or Delayed Delivery

You should contact us if:

• You do not receive your confirmation email within 1 hour.

• You do not receive travel documents within the stated timeframe.

We will resend the documents or provide alternative delivery methods.

5. Responsibility of the Customer

Customers are responsible for:

• Providing an active email address and phone number

• Checking spam/junk folders

• Ensuring WhatsApp communication is enabled (if opted)

• Keeping booking details secure

Incorrect contact information may delay document delivery.

6. No Physical Shipping

HimalayanBooking does not use:

• Courier services

• Postal delivery

• Physical mail

All services are delivered digitally. Booking via our platform implies acknowledgment of this process.

7. Contact Us

If you need help with receiving your travel documents or confirmations, reach out to us:

Email: Info@himalayanbooking.com
Phone: +91 91497 02020
Website: www.himalayanbooking.com